Delivery on orders of £30 or more is currently free. You can expect to receive your order within 1-2 days; we aim to despatch all orders placed before noon on the same day. Orders placed later may get despatched on the next day.
We now use DPD for most of our deliveries (which is carbon neutral). DPD will text/ e mail you on the day of your delivery with a one hour window and there are plenty of delivery options for you to have the parcel delivered to a safe place/ for you to collect from a local pick up point or re-book delivery if the allocated time is not convenient. If your order is a gift, please put the recipient's e mail/ mobile number instead of your own - this way the courier will send notification e mail and text to the right person.
We use Royal Mail (first class) for smaller orders (for example those weighing less than 1 kg).
International Orders: we ship internationally and have excellent rates with our courier. If you would like a quotation for delivery, please e mail firstname.lastname@example.org
No quibbles refund policy
We want you to be delighted with your purchase so we offer a no quibbles refund policy on returns. Please e mail email@example.com