U.K Delivery: Delivery on orders of £40 or more is complimentary.
Please note that Royal Mail delivery times are taking significantly longer than usual at the moment in many areas.
Last posting dates for Christmas 2020: Friday 18th December (second class) and Monday 21st December (1st class). Given the volume of orders Royal Mail and the courier companies are experiencing, it is safest to allow a few days extra to be sure your parcel will arrive before Christmas.
We use Royal Mail for deliveries under 2 kg and DPD for deliveries over 2kg (which is a carbon neutral service). DPD will text/ e mail you on the day of your delivery with a one hour window and there are plenty of delivery options for you to have the parcel delivered to a safe place/ for you to collect from a local pick up point or re-book delivery if the allocated time is not convenient. If your order is a gift, please put the recipient's e mail/ mobile number instead of your own - this way the courier will send notification e mail and text to the right person.
International Orders: we ship internationally and have excellent rates with our courier. If you would like a quotation for delivery, please e mail firstname.lastname@example.org
No quibbles refund policy
We want you to be delighted with your purchase so we offer a no quibbles refund policy on returns. Please e mail email@example.com