Delivery on orders of £40 or more is complimentary. We usually dispatch all orders placed before 10 am on the same day, orders placed later may get dispatched on the next day.
The cut off for Valentine's Day orders is noon on Tuesday 12th February 2019 (do phone us if you place an order after this time and it is a Valentine's gift and we'll do our best to ensure this is shipped as soon as possible).
We use Royal Mail for deliveries under 2 kg and DPD for deliveries over 2kg (which is a carbon neutral service). DPD will text/ e mail you on the day of your delivery with a one hour window and there are plenty of delivery options for you to have the parcel delivered to a safe place/ for you to collect from a local pick up point or re-book delivery if the allocated time is not convenient. If your order is a gift, please put the recipient's e mail/ mobile number instead of your own - this way the courier will send notification e mail and text to the right person.
International Orders: we ship internationally and have excellent rates with our courier. If you would like a quotation for delivery, please e mail firstname.lastname@example.org
No quibbles refund policy
We want you to be delighted with your purchase so we offer a no quibbles refund policy on returns. Please e mail email@example.com