We are registered with the Information Commissioner's Office. The General Data Protection Regulation 2018 (GDPR) came into force on 25 May 2018.  This website privacy policy describes how we protect and use the information you give us when you use this website.  If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. The policy is updated from time to time and the latest version is updated on this page. The website privacy policy was last updated on 15 February 2018. If you have any questions relating to our Privacy Policy, please contact us by e mail (which can be submitted here) or write to: Limelight Bath Limited, Barn Piece 5 Trimnells Colerne Wiltshire, SN14 8EP.

Introduction: We gather and use certain information about individuals in order to provide our products and services and to enable certain functions on the website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them. 

What data we gather: We collect information that is necessary to offer the services we provide on our website – for example, when an order is placed, we ask for delivery contact name, address, phone number and e mail required. This information is required to enable us to fulfil your order (& we may contact you in response to a specific query). We also collect website usage data.  We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files. 

Our Promise: We will never sell, rent or exchange any of the data we hold with anyone. We will not send you unsolicited spam e mails (see below).

Security: We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

Disclosure: We may, however, share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. Similarly, contact information may be disclosed to our couriers to enable fulfilment of your order.  Such information will also be subject to our partners’ privacy policies and we only share data with partners that operate their own privacy policy. For administrative reasons, data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area).

Cookies: Our website uses cookies to track our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. We may use cookies to identify whether you are signed in to the website, or recognise when you return to our website. Please note that cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions and some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you use it.

Spam Email: In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (spam) to email addresses. We may send occasional emails to existing customers about new products or offers but only when you have specifically opted to receive these. All emails we send contain clear information on how to unsubscribe.